The importer of record carries the legal liability, not the seller and not the carrier. We build the classification, filing, and recordkeeping discipline that keeps your entries clean, your cargo moving, and CBP off your back.
Trade compliance is the set of rules you agree to follow the moment you become the importer of record. It means declaring the correct HTS classification, value, and country of origin, filing your ISF on time, carrying a valid customs bond, satisfying any Partner Government Agency that regulates your product, and keeping the records to prove all of it. CBP operates on a reasonable care standard, which puts the burden on you to get it right, not on the officer to catch you.
When a filing is wrong, the consequences land on your business. A misclassified HTS line can mean years of underpaid duty clawed back with interest. A late or inaccurate ISF carries liquidated damages up to 10,000 dollars per shipment. A PGA hold can strand perishable or time-sensitive cargo at the dock. We treat compliance as the system that prevents those events, not the paperwork you scramble to fix after one happens.
We look at how your goods have been classified, valued, and filed, and we flag the lines most likely to draw a CBP question or an underpayment. This is where most exposure hides.
We correct HTS codes, confirm bond adequacy, and set your ISF and PGA data to file cleanly. Where a classification is genuinely open, we document the reasoning or pursue a binding ruling.
We organize the documentation behind every entry so you meet the 5-year retention requirement and can answer a CF-28 or audit request without a fire drill.
If CBP raises a question, issues a hold, or opens an audit, we respond with the paperwork already in hand, and we manage post-entry corrections and penalty mitigation when they are the right move.
You are. As the importer of record, the legal liability for a correct declaration sits with your company under CBP’s reasonable care standard, even when a broker files on your behalf. That is exactly why the classification and recordkeeping work matters. We build the filings and the paper trail so that reasonable care is demonstrable, not assumed.
ISF must transmit at least 24 hours before the cargo is laden aboard the vessel at the foreign port. A late, inaccurate, or missing filing can draw liquidated damages of up to 10,000 dollars per shipment, and repeated problems raise your exam rate. We file inside the window and confirm the 10 importer data elements against your commercial documents before transmission.
Classification turns on the General Rules of Interpretation, the section and chapter notes, and the specific makeup of your product, not on what sounds close. A wrong code can overpay duty or, worse, underpay it and create liability that CBP recovers with interest. We review your codes against the current tariff and, when a line is genuinely ambiguous, we can request a binding ruling so the answer is settled in writing.
Yes. Most PGA holds come from missing or mismatched data, an absent prior notice, or documentation the agency needs before it will release. We identify which agency has the hold, prepare the required filing, and work the release. The faster fix, though, is preparing PGA data before arrival so the hold never happens, which is how we set up regulated importers.
Do not answer off the cuff. A CF-28 is CBP asking you to justify a classification, value, or origin claim, and a weak response can escalate to a CF-29 rate advance or a Focused Assessment. Send it to us. We reconstruct the entry from your records, build a supported response, and if the underlying entry does have an error, we advise on Post Summary Correction or Prior Disclosure to limit the penalty before CBP acts on it.
Send your shipment details and a bilingual broker responds fast, usually within one business day.